Rise Geo always trust on Accurate information Rise Geo is Committed to their honored customers to provide accurate information All About terms-and-conditions, Return Policy brands Products of land Survey and Engineering Equipment and Calibration Serveries in her Rise Geo Answered the most Frequently Questions.

Frequently Asked Questions

By Phone:
Our Office number is 971-4-547 8282. Satuarday through Thursday someone will answer that phone between 8:00 a.m. and 7:00 p.m, Friday we are closed.
e-mail your order to sales@rise-geo.com

We accept Cash, Cheque's, Letter of Credit and Telex Transfer. There will be a AED.200.00 service charge on returned cheque's.
You can also wire electronically to our bank account, please email sales@rise-geo.com for account information.

If the billing address is a P.O. Box we will require shipping to you business address and that address must be listed with directory assistance.

In order to protect our customers, all orders will be verified before shipping. Since we will not ship without this verification, please avoid delays in the processing of your order by submitting complete information.

Value Added Tax:We collect state value added tax when shipping in side the state.
International Tax:
All International orders may subject to import fees, duty, customs, VAT charges or additional taxes
when the package arrives in the country of their shipping destination.Rise-Geo is not responsible nor can we offer any specific advice on fees or additional taxes that you may be charged when your merchandise arrives.

We cannot make refunds to customers who do not receive shipments because they have declined to pay these costs.
We recommend that you contact the appropriate government agency for your country/locale before placing your order and ask for information about these potential charges, so you know in advance what your total charges will be.
3 days Return Policy for online purchased items.
How to make sure we can exchange or refund your item:
Item must be returned in original packaging and in brand new condition.
Please don’t assemble or modify a product before returning. Otherwise, we may not be able to provide a refund.
What if my order arrives damaged?
We package all of our products well so they arrive on your doorstep snug, safe, and secure. We double-box many items, and we refuse to sell products that are easily damaged during shipping. If an item does arrive damaged or with parts missing, please notify us within same time. We’re happy to send you replacements or parts as soon as possible. If you decide you do not want parts or a replacement unit, you can return the item for a refund, subject to the standard return policy of the product.

Learn about our complete Shipping Policies including rates, terms of fulfillment, and order verification.

As you know, Rise-Geo buyers travel the world to find the best products at the lowest prices possible, and then stock our huge warehouse. That means you're going to see prices here at Rise-Geo that nobody else can match.
Sometimes even our buyers are surprised at just how popular some of the products they've found are with professionals like you. And we examine every item as it's packed to make sure you'll be delighted when you unpack it. If we find a problem, we'll immediately pull the item.
So, as you can see, in very rare instances we will run out of stock, even while the item is marked "In Stock." On those rare occasions, we'll arrange for our suppliers to quickly re-supply us. You'll see your items marked as back ordered (or BO) on your invoice. We'll ship your items as soon as they arrive. You'll never pay additional shipping onback ordered merchandise, and you may cancel at any time.
Purchase Orders:
All recognized government agencies, schools, and universities may order through an open account, if accompanied by an original purchase order.
Bid Information:
We invite bids and price quotations for prompt and direct attention. Address inquiries to Sales@rise- geo.com
You may e-mail us at sales@rise-geo.com for an update. Help us, please, to get right back to you by including the order number, the name and address we shipped your order to, and the date you ordered.
Questions? Suggestions? We'd love to hear from you.
Phone 971 4 547 8282 Saturday through Thursday between 8:00 AM and 7:00 PM Eastern time. You may send an e-mail to sales@rise-geo.com

By placing an order you're making an offer to purchase items from our web site. If we accept your offer, it will be ruled by the laws of the United Arab Emirates, which will apply to this transaction as well as to any dispute that could arise.
Rise-geo.com promises excellent service and highest quality at the lowest price.
We make every effort to provide you with an error-free website. If there is an error, we are responsible for correcting the misprint or pricing to reflect the actual current status. Pictures are provided for illustration purposes only, and may not be exact. Illustrations are provided to display the products, and may include items not necessarily included in the purchase price.
Specifications may change without notice. Items in this web site come from various sources around the world. We're bound to fluctuating currency exchange rates which occasionally affect prices. And some products are discontinued without our prior knowledge. All items offered for sale are subject to availability. If we find an item in your order has changed, we'll notify you immediately.

All orders placed via this website are secure. All other sensitive information will be protected by encryption.
BY PHONE: Call +971 4 547 8282
Saturday through Thursday between 8 A.M. and 7:00 P.M.
E-Mail: sales@rise-geo.com